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Key points

  • The assessment draws on analysis of nearly 150 quality indicators spanning primary care and community services, hospital care, mental health services and social care.
  • These have been evaluated in relation to six domains of care quality: access; safety; effectiveness; person-centred care and experience; capacity; and equity.
  • It also incorporates findings from two in-depth Focus On reports.

This is the first annual assessment of the quality of government funded health and social care services from QualityWatch, a research programme launched in October 2013 by the Nuffield Trust and the Health Foundation.

The quality of NHS care in England has been scrutinised more in the past year than in any other year since 1948.

This has been because of a number of high-profile reports, such as Robert Francis QC’s inquiry into care failings at Mid Staffordshire NHS Foundation Trust; Sir Bruce Keogh’s review into the quality of care and treatment provided by 14 hospital trusts in England; and the Care Quality Commission’s investigation report into University Hospitals of Morecambe Bay NHS Foundation Trust.

Against the backdrop of these inquiries and other well documented challenges facing health and social care services, this report aims to provide independent scrutiny of the quality of care delivered to patients and service users in England.

This first report is not intended to be comprehensive. Instead, it provides an overview of our initial research into the quality of care services. The findings included in the annual statement will be updated next year as part of the research programme’s aim to provide on-going authoritative and independent scrutiny on the quality of health and social care.

QualityWatch is a major research programme providing independent scrutiny into how the quality of health and social care is changing over time.

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