Making change across organisations
This video shows how staff from Sheffield Teaching Hospitals NHS Foundation Trust have combined data and patient stories from across the patient pathway – putting the patient at the centre of services...
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Radical changes to geriatric outpatient care
In this video, staff from Sheffield describe how small 'tests of change' have helped to build the case for changes that led to improved geriatric outpatient care.
Reinis Jones
Reinis is manager of the Greater Manchester Health and Social Care Careers Hub.
Charlotte Overton
Charlotte is an Improvement Science PhD student and Research Associate at the University of Nottingham.
Creating a culture of quality at Sheffield Hospitals NHS Trust
Staff from Sheffield Teaching Hospitals NHS Foundation Trust, who have taken part in our Flow, Cost Quality programme, share their experience of how to create a culture of quality improvement.
Improving handover at night
This video shows how staff at NHS Lothian went about improving patient safety by focusing on Hospital at Night (HAN) handovers – identifying the problems and trialling solutions.
Samantha Machen
Samantha is an Improvement Facilitator at Central London Community Healthcare NHS Trust. Her PhD research explored the role of organisational and professional cultures within the governance of medi...
