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5,096 matches

When doctors and patients talk

  • Newsletter feature
|
  • 18 December 2012

For most people who come into contact with the NHS, a key element of their experience of care will be their individual consultations with a clinician. Often these interactions are ones that happen in ...

The Patient and Family-centred Care programme

  • Newsletter feature
|
  • 18 December 2012

The Patient and Family-centred Care programme is breaking new ground in improving the experience of care for patients and their families, while also improving the working lives of staff. Co-clinical l...

Measuring quality: a complicated task

  • Newsletter feature
|
  • 28 November 2012

Understanding the best ways to measure and monitor the quality of healthcare is at the core of our improvement work here at the Health Foundation. Not collecting or using this information has resulted...