Insight research programme
National clinical audits and patient registries can offer real insight into the quality of care provided by the NHS. Diane Redfern-Tofts, Assistant Research Manager at the Health Foundation outlines t...
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How can behavioural insights support families to choose the best option for their unwell child?
Pressures on emergency departments (EDs) are again dominating headlines, but what about children?
Sunshine House and the Wigan Deal
There’s no shame in being poor unless someone shames you for being poor. At Sunshine House Community Centre, the team takes a fresh approach to community action. Barbara Nettleton, Chief Community Off...
Building the evidence around the social and economic value of health
We know a lot about the impact of the social and economic determinants on people’s health. However, the relationships are complex and dynamic, and little is understood about the other direction: the i...
Keeping the faith: transforming health and social care in Northern Ireland
Whilst Northern Ireland differs from much of the rest of the NHS in having an integrated health and social care system, it faces many of the same challenges and must deliver similar changes if it is t...
Design should start with the people we are (part 2)
There is a growing understanding that ‘human factors’ play a huge part in organisational culture, as well as in the system failures that cause harm to patients. Many of the problems that regularly...
Coming of age in the NHS
The NHS has just celebrated its 65th birthday and this month I have been working in the NHS for 21 years. Where did that time go?! I joined in 1992 straight after my degree. The Conservative party had...
Wales: A national approach to improving care
We are fortunate in Wales in that ‘national’ is achievable. We are a small country so when we say we want NHS Wales to be quality-led it feels like a realistic goal. However, up to this point we ha...
Patients, public, professionals - we’re all citizens with a stake in the system
This month marks the 25th anniversary of Piper Alpha, considered by many to be the worst offshore oil disaster of all time after an explosion left 167 people dead and destroyed its North Sea platform....
Who leads the NHS?
In a previous life as a training consultant (specialising in areas such as leadership), I used to define a ‘manager’ as someone who successfully maintained the status quo and a 'leader' as someone who...
