A year on from A promise to learn – a commitment to act, the two questions we should ask are ‘Have we learnt?’ and ‘Did we act?’ These questions could be answered from many perspectives. As an ...
Professor Robert Wachter explores the issue of personal accountability in healthcare and describes how accountability for performance is a key element for a safe system.
Dr Michael Leonard and Dr Allan Frankel discuss how leaders can influence their organisations to help create a robust safety culture.
A review of evidence about value improvements made by changing communication, collaboration and support for self-care
This report brings together evidence and provides an up-to-date single reference point for the current state of knowledge about shared decision making.
This report explores the main form of interaction between a patient and a clinician – the consultation. It uncovers the anxieties that both parties may feel, with doctors and patients each having thei...
This evidence scan provides a picture of research into cross sector working to support innovation and change, with empirical examples of organisations are working together.
A new approach to priority setting called Star, designed to help commissioners and others pinpoint where they may be able to get additional value from their resources.
This evidence scan looks at the content of training and the impact it is shown to have, as well as the effectiveness of different methods.
Professor Barry McCormick explores a novel approach to improving quality.
