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Relationships and change in the new NHS

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Bridget Turner 23 May 2013
Spanning system boundaries is part and parcel of what charities aiming to improve healthcare do – we work with healthcare professionals, leaders, policy makers, people living with health co...
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Closing the gate before the horse bolts: a new approach to patient safety

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Elaine Maxwell 22 May 2013
In the 12 years since the establishment of the National Patient Safety Agency, there’s been concerted effort to improve patient safety, largely through the reporting of harm incurred during heal...
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Engaging local stakeholders: more help on the way with the Star tool

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Mara Airoldi 14 May 2013
Clinical Commissioning Groups are now centre stage. Everybody is anxious to see them living up to the challenge of improving services at a time of flat or decreasing funds, ever increasing demand and ...
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Hospital-wide mortality rates and measuring quality: smoke alarm not smoke screen

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Simon Mackenzie 08 May 2013
Following the Francis Inquiry, we need to look at the roles of Hospital Standardised Mortality Rates (HSMR) and Summary Hospital-level Mortality Indicators (SHMI). It may seem obvious – given th...
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Proper accountability and the importance of data post-Francis

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Peter Smith 02 May 2013
Data should play a fundamental role in assessing the performance of healthcare organisations. Yet NHS ‘culture’ – a theme so central to the Francis report – fundamentally mistr...
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