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Spanning system boundaries is part and parcel of what charities aiming to improve healthcare do – we work with healthcare professionals, leaders, policy makers, people living with health co...
In the 12 years since the establishment of the National Patient Safety Agency, there’s been concerted effort to improve patient safety, largely through the reporting of harm incurred during heal...
Clinical Commissioning Groups are now centre stage. Everybody is anxious to see them living up to the challenge of improving services at a time of flat or decreasing funds, ever increasing demand and ...
Following the Francis Inquiry, we need to look at the roles of Hospital Standardised Mortality Rates (HSMR) and Summary Hospital-level Mortality Indicators (SHMI). It may seem obvious – given th...
Data should play a fundamental role in assessing the performance of healthcare organisations. Yet NHS ‘culture’ – a theme so central to the Francis report – fundamentally mistr...