Staff Wellbeing in the NHS

Project led by The Work Foundation, in collaboration with The Point of Care Foundation and RAND Europe. This research will explore the business case for investing time, money and other resources in staff wellbeing and engagement as a way to improve NHS quality and performance. This researc...

A Mile in My Shoes

A Mile in My Shoes is an immersive experience developed with The Empathy Museum, which allows people to step into the shoes of people working in health and social care to see the world through their eyes.

Mark Cheetham, GenerationQ Fellow

Mark Cheetham has been a Consultant Surgeon at The Shrewsbury and Telford Hospital NHS Trust since 2005. Between 2010 and 2013 he was Scheduled Care Value Stream Lead, and since April 2013 has been Care Group Medical Director for Scheduled Care.

Christopher Burton, Improvement Science Fellow

Chris is a senior research fellow with the School of Healthcare Sciences at Bangor University in Wales, where he is working with a team of improvement scientists. He holds a PhD in health sciences and is interested in how organisations go about improvement work – particularly when it comes to ...

Early warning predictive workforce planning tool (IPlan)

Led by Imperial College Healthcare NHS Trust, partnered by Imperial College, this project aimed to improve care quality through workforce analysis and planning.

Patient and family/carer experience in the emergency department

South east England
Run by West Middlesex University Hospital, this project focused specifically on the experiences of patients and family members attending A&E with chest pain. The project team found that staff engagement, through events and training, was key to the success of this project.

Developing a 'Working Well' service

North west England
Led by Salford Community Health and the University of Salford, this project aimed to reduce staff sickness absence due to musculoskeletal disorders (MSDs). The project developed a worker-centred model of provision for staff health involving clinics and co-ordinated case management to support staf...

Susan Went, Quality Improvement Fellow

Susan is the Director of Evidence and Improvement for Healthcare Improvement Scotland (HIS). Her role is to lead and direct the evidence and improvement functions of HIS, support NHS Scotland in delivering excellence in healthcare, and contribute to the strategic management of HIS. Susan is a ...