• In Fast discovery, Steven Spear looks at how organisations and individuals can use learning to improve performance.
  • This paper follows on from the author's 2013 thought paper, Reinventing health care delivery.

Download Fast discovery

In this thought paper, Steven Spear explores the gaps between the ‘theoretical limit’ (ie what could be achieved) and what organisations actually achieve in terms of taking the innate potential of the people they employ and the technology they use. He argues that much time is used unproductively and examines how this can be addressed.

The paper draws on examples from a range of industries, from aluminium production to car manufacturing, to look at what separates the best performers from the rest. It argues that, if speed and excellence is the standard, with slowness and imperfection unacceptable, then learning is the only way to close the gap.

Further reading

Video: Learning health care systems

We all want a sustainable, high quality health service in the UK that continues to improve year on year. Imagine a health service that could understand and make sense of everyone’s knowledge an...

Video

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