Healthcare that flows

Can access and patient outcomes continue to improve with less resource? If the timeliness and quality of care is improved, what happens to cost? Our Flow Cost Quality improvement programme was deve...

Newsletter feature

Wales: A national approach to improving care

We are fortunate in Wales in that ‘national’ is achievable. We are a small country so when we say we want NHS Wales to be quality-led it feels like a realistic goal. However, up to this point we...


Chris Green, GenerationQ Fellow

Chris Green has been Director of Pharmacy and Medicines Management at the Countess of Chester Hospital NHS Foundation Trust since 2005. He leads a team of over 100 staff, with a budget of £3.3m.


Mark Cheetham, GenerationQ Fellow

Mark Cheetham has been a Consultant Surgeon at The Shrewsbury and Telford Hospital NHS Trust since 2005. Between 2010 and 2013 he was Scheduled Care Value Stream Lead, and since April 2013 has been...


Karen Barnett, GenerationQ fellow

Karen Barnett is the Operational Director for the integrated care directorate at Harrogate and District NHS Foundation Trust, a role she has held since January 2013. She is responsible for managing...