Charles joined the Health Foundation in February 2019 as Assistant Director for the REAL Centre.
Before joining the Health Foundation, Charles was head of operational research and evaluation at NHS England, where he led a multidisciplinary team of around 40 analysts. The team built a strong reputation based on their analysis and evaluations of major service changes including the New Care Models programme, Babylon GP at Hand, enhanced NHS 111 and pharmacy integration. In this role he led the innovative partnership with the Health Foundation resulting in the creation of the Improvement Analytics Unit, which undertakes high quality impact analyses based on advanced statistical and modelling techniques.
He also has experience of working regionally in the NHS, leading the analytical team in the NHS England South region when it was formed in 2013
Most of Charles’ career has been in the civil service where he worked on a diverse range of areas, and learnt the art and science of policy analysis. He started his civil service career as an operational researcher in the Department of Health (working on the national beds inquiry) and then moved to the newly formed Prime Minister’s Strategy Unit as lead policy analyst on reform of the post office, with a further stint there working on illegal drugs policy. He had a spell in HM Treasury and then moved to New Zealand where he spent four years in its Treasury working on health reform and on economic strategy.
From 2010-11 he was Chief Analyst to the Dilnot Commission, subsequently heading the Department of Health social care funding reform team and the social care analysis team.