Person-centred care Person-centred care supports people to develop the knowledge, skills and confidence they need to more effectively manage and make informed decisions about their own health and health care


In person-centred care, health and social care professionals work collaboratively with those that use their services.

Our recent work and content on this topic is listed below.

Postnatal care: Developing a living library to promote a human-centred model of care

Improvement project

This project is aiming to design a human-centred model of care in postnatal services, to better meet women and their families’ needs, and support staff.

Relational continuity for general practice patients with new and changing symptoms

Improvement project

This project use data analysis to identify healthy patients with new or changing symptoms who may benefit from continuity, and will implement operational systems that support people to achieve continu...

Supporting self-management

12 October 2018

Improvement Fellow Suzanne Wood explores the potential impact of investing in self-management.

The clinician perspective on person-centred care

Newsletter feature
30 August 2018

We spoke to Isabel Hodkinson – a GP in Tower Hamlets, in east London – about the benefits of person-centred care for clinicians and their patients.

'The more you know, the more you realise it is really challenging to do': Tensions and uncertainties in person-centred support for people with long-term conditions

Journal article
18 April 2018

Objective To identify and examine tensions and uncertainties in person-centred approaches to self-management support – approaches that take patients seriously as moral agents and orient support to ...

Fidelity or flexibility: An ethnographic study of the implementation and use of the Patient Activation Measure

Journal article
15 February 2018

Objective: To evaluate the use of the PAM in the English National Health service. The PAM is a validated scale that measures ‘activation’ (people’s knowledge, skills, and confidence in managing their ...

Webinar: Complex public health challenges and local action

19 December 2017

This webinar will be helpful for those working in public health and local government.

Co-production: Everybody’s talking about it, but am I really doing it?

10 October 2017

On World Mental Health Day, it’s timely to reflect on how mental health services are changing.

A quality registry approach to support patient-centred, outcomes-focused, cost-effective care in rheumatology

Improvement project

This project aims to improve the quality of care provided to rheumatology patients in two health board clinics in Scotland.

Person-centred care for children with asthma using non-health care community resources: The SCORE Programme

Improvement project

This project aims to empower children with asthma to understand their condition, self-manage it and participate in physical activities.

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